IS SHIPPING FREE?
Shipping is free to the continental 48 continguous states in the USA.
NOTED: Our delivery will take 5-10 business days (6-15 calendar days). However in some cases, please expect the delay 3-5 business days (Due to the COVID-19 situation) although we try our best to ship your order and provide the tracking number within 72 hour, it is the shipping carriers and the government who will decide when to deliver your order.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages m to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many warehouses. We have warehouses located in the United States, United Kingdom and Hong Kong. We do everything to get you your order as fast as possible! Please allow an estimated 5-10 business days for your order to be delivered in the USA. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGE FOR CUSTOMS AND TAXES?
Royal Tempus does not charge for any VAT, duty or taxes. You will be charged as per the quoted price on our website. We guarantee NO Import tax for the United States.